Privacy Policy

Last updated: 14 April 2026

Polar Funded (“we”, “us”, or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

We may collect the following types of information:

Personal Identification: Name, email address, country of residence
Account Data: Username, trading history, performance metrics
Payment Information: Transaction records processed via WooCommerce/Stripe (we do not store card details)
Usage Data: Pages visited, time spent, referring URLs, browser type, IP address
Communications: Support tickets, emails, and chat records

How We Use Your Information

To provide and maintain our services
To process challenge purchases and issue credentials
To process payouts and verify trader performance
To send account-related notifications and updates
To improve our platform and user experience
To comply with legal obligations
To prevent fraud and enforce our Terms of Service

Information Sharing

We do not sell your personal information. We may share information with:

Payment processors (WooCommerce, Stripe) to complete transactions
Trading platform providers (MetaQuotes) to set up MetaTrader 5 accounts
Payout partners (Deel, crypto exchanges) to process payments
Analytics providers to understand platform usage
Legal authorities when required by law

Fraud Detection & Data Sharing

You explicitly consent to Polar Funded sharing your personal information, trading data, and account activity with other proprietary trading evaluation firms, brokers, and third-party fraud detection services for the purposes of detecting and preventing fraudulent, deceptive, manipulative, or abusive trading behavior, or any violations of our Terms of Service.

This data sharing is necessary to protect the integrity of our platform and the broader trading evaluation industry. Information shared may include but is not limited to: your name, email address, IP addresses, device fingerprints, trading activity patterns, account identifiers, and details of any rule violations or account terminations.

Biometric & Identity Verification Data

As part of our Know Your Customer (KYC) verification process, we may collect biometric information including facial imagery, government-issued identification documents, and photographs used for identity verification. This data is collected to:

Verify your identity before processing payouts
Prevent fraud and unauthorized account access
Comply with applicable anti-money laundering (AML) regulations

Biometric data is processed by our third-party identity verification providers and is retained only for as long as necessary to fulfill the verification purpose or as required by law. You consent to this collection and processing by using our services and submitting KYC documentation.

Trading Account Monitoring

By purchasing a challenge or funded account with Polar Funded, you acknowledge and agree that all trading activity on your account is monitored by Polar Funded. We track metrics including but not limited to:

Profit and loss
Drawdown levels and daily loss
Trade frequency, lot sizes, and trading patterns
IP addresses and login locations
Device information and browser fingerprints
Rule compliance and trading behavior analysis

This monitoring is necessary to operate the evaluation program, enforce account rules, determine eligibility for payouts, and detect prohibited trading activity.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze site traffic, and measure advertising effectiveness. We obtain your consent for non-essential cookies through our cookie consent banner.

We use the following third-party tracking services:

Google Analytics (GA4): To understand how visitors interact with our website. You can opt out at tools.google.com/dlpage/gaoptout
Meta Pixel (Facebook): To measure advertising campaign effectiveness. You can manage your ad preferences at facebook.com/settings
Klaviyo: For email marketing and tracking email interactions

All marketing and advertising cookies are subject to your consent preferences. You may update your preferences at any time using the cookie consent banner or your browser settings. Disabling certain cookies may affect website functionality.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account data is retained for a minimum of 5 years for regulatory compliance purposes.

Your Rights

Depending on your jurisdiction, you may have rights to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to legal requirements)
Object to or restrict certain processing
Data portability

To exercise your rights, contact us at privacy@polarfunded.com.

Security

We implement industry-standard security measures including SSL encryption, secure data storage, and access controls. However, no method of transmission over the internet is 100% secure.

Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or a notice on our website.

California Privacy Rights (CCPA)

If you are a California resident, you have the following additional rights under the California Consumer Privacy Act (CCPA):

Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you
Right to Delete: You may request deletion of your personal information, subject to certain exceptions
Right to Opt-Out: You may opt out of the sale of your personal information. We do not sell personal information
Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

To exercise your rights, contact us at privacy@polarfunded.com. We will respond within 45 days of receiving a verifiable consumer request.

European & UK Data Protection (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR), including:

The right to access, rectify, or erase your personal data
The right to restrict or object to processing
The right to data portability
The right to withdraw consent at any time
The right to lodge a complaint with your local data protection authority

Our legal bases for processing your data include: performance of a contract (providing our services), legitimate interests (fraud prevention, platform security), compliance with legal obligations, and your consent (marketing communications).

Contact Us

For privacy-related inquiries: privacy@polarfunded.com · Contact Page